Ordering

Liners are shipped in full trays only. Order multiples of 38, 50, or 72 or each species (eg. if you need 200 plants in the 72 size order 3 trays - 216 plants).

Payment

30 days from invoice date for customers with approved credit by Norview Gardens Ltd. Finance charges of 2% per month (24% per year) are added to past due invoices. All prices are FOB Norwich, Ontario Canada. Taxes & shipping charges not included in prices.

Guarantee

Norview Gardens guarantees our plants to be true-to-name and in healthy condition. We shall in no case be liable for any sum greater than the amount originally received for the said plant material.

Claims

Must be made in writing within three days of receiving product. If possible include photographs to help with the process.

Boxed shipments

Boxes are used during the cold/cooler weather and for smaller orders. Boxes may contain one, two or three trays depending on product. Boxing charges are $2.00 per tray and are shipped FOB Norwich, Ontario Canada.

Rack and pallet shipments

For larger orders rack and pallets are used. These are shipped via common carrier and are non-refundable but are reusable. Racked shipments are FOB Norwich, Ontario Canada.

Customer pickup

Please make arrangements at least two days in advance of scheduled pickup date. Shipments may be delayed under extreme weather conditions or other conditions beyond our control. We will do our best to get the shipment out as soon as conditions allow.

Tags

Plant tags are available in most cases as Junior Portrait Tags @ .12 each when requested with plant liner orders. 15cm and 2 gallon finished product come with a Junior Portrait tag at no extra charge.